Trust page

Privacy

Privacy terms for route guidance, partner inquiries, and event logging.

Quick answer

The site stores submitted form fields and route-event data only for route guidance, editorial review, partner pilot review, and limited follow-up tied to this product.

What not to assume

  • Do not submit account credentials, grant portal logins, Social Security numbers, insurance policy numbers, or permit documents.
  • Do not assume stored route data is the same thing as official program data.
  • Do not assume a partner inquiry creates placement, endorsement, or guaranteed volume.

The site collects the fields you submit in homeowner and partner forms, plus route-event data used to understand which decision paths are useful and where route copy needs review.

The site stores the form fields you enter, including contact details, route context, and the message or route focus you submit.

The site also stores route-event data such as CTA clicks and form opens so the route logic can be reviewed and improved.

Submissions are used for next-step guidance, editorial corrections, route QA, and route-specific partner pilot review. They are not used for official program case handling.

This phase-1 build uses file-backed operational storage. Access should stay limited to the operator and authorized service providers needed to host or maintain the site.

If you need a correction or deletion review for data you submitted, use the contact path and identify the email address used in the submission so the request can be reviewed manually.

Some page assets or infrastructure providers may receive standard browser request data such as IP address, user agent, and referrer when the page loads.

Why this page is careful

Built from current official pages, then narrowed to one safer next step

  • Fresh rules first: current official pages beat stale PDFs and old flyers.
  • One page, one question: each page should solve one homeowner decision cleanly.
  • Risk check: when scope is fuzzy, the page slows the decision down instead of pushing a sale.

What this page is not

Independent guidance, not official approval

This page is an independent guide. It is not the program, not a government office, and not legal, insurance, or contractor advice.

Last reviewed against the source stack: 2026-04-13

Official source stack

Current official sources behind this page

Program FAQ

Inspection and grant remain separate and contractor liability stays with the homeowner.

Verified 2026-04-13 - Next scheduled review 2026-05-13

MSFH Support Center hub

Operational source of truth for post-report confusion states.

Verified 2026-04-13 - Next scheduled review 2026-05-13